Sitting down with Dave of Seattle Used Bikes I got one clear impression: he’s all about relationships. He stressed that he’d rather help a customer buy the right bike — even if it’s not one of his — than start off on the wrong foot. He offers safety checks and summer barbecues to further that sense of community, and he encouraged moto-entrepreneurs to open a social spot in a tiny building on premise now known as the Fuse Box.
Dave identified some long term goals like integrating online sales with POS software in his store, but we whittled his immediate need down to one easily achievable core item: “people need to know we’re here and get a feel for who we are.” This streamlined site full of character is the result.